How long does it take to process my order?
Orders are typically processed within 2–3 business days before shipping. You'll receive a tracking number by email once your order has shipped.
Where do you ship?
We currently ship throughout the United States.
What payment methods do you accept?
We accept all major credit and debit cards, Shop Pay, Venmo, and other payment methods available at checkout.
What if my order arrives damaged?
If your order arrives damaged or you receive the wrong item, please email us within 7 days of delivery with your order number and photos of the item(s). We'll work quickly to make it right.
Can I return or exchange my order?
Due to the nature of our fragrance and home care products, all sales are final. If there's an issue with your order, please contact us so we can help.
Are your products safe to use around pets?
For the safety of your pets, always use products as directed and allow treated surfaces to dry completely before allowing pets back into the area.
How strong are the fragrances?
Our products are designed to provide noticeable, long-lasting fragrance without being overwhelming.
Which scent should I choose?
If you're shopping for the first time, we recommend starting with our customer favorites: Clean Laundry, Cashmere Luxe, or Mahogany BLACK.
Do you offer local pickup?
If local pickup is available, it will appear as an option during checkout.
How can I stay updated on new products and sales?
Join our email list and follow us on social media to receive exclusive offers, product launches, and special promotions.